About
Highly organized and results-driven professional with a proven track record in optimizing administrative processes, facilitating high-impact projects, and enhancing operational efficiency within fast-paced, multicultural environments. Leverages strong organizational and communication skills, complemented by recent product management training, to drive successful initiatives and support senior leadership in achieving strategic objectives. Adept at coordinating logistics, managing detailed records, and implementing technology solutions to streamline workflows and improve user satisfaction.
Volunteer
Youth Empowerment Initiative
|Community Outreach Coordinator
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Summary
Orchestrated educational programs and fundraising initiatives, expanding learning access for over 300 underprivileged youth and securing vital project funding.
Highlights
Organized and led impactful educational programs for over 300 underprivileged youth, significantly increasing their access to critical learning resources.
Coordinated effectively with local organizations to secure essential funding and resources, successfully raising $1,000 to directly support high-impact community projects.
Work
Lagos, Lagos State, Nigeria
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Summary
Delivered client training and conducted user research for a school management system, driving significant increases in software adoption and user satisfaction.
Highlights
Delivered impactful training sessions to clients, leading to a 40% increase in software adoption and demonstrably higher user satisfaction.
Conducted in-depth user research to gather actionable insights, directly informing product improvements that enhanced user experience and reduced support requests by 20%.
Lagos, Lagos State, Nigeria
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Summary
Guided over 1,000 students and implemented technological solutions to enhance academic journeys and streamline admissions processes.
Highlights
Spearheaded comprehensive guidance and counseling programs for over 1,000 students, significantly increasing student retention rates by 30%.
Implemented innovative tech solutions for online admissions, successfully streamlining processes and reducing application turnaround time by 25%.
Languages
English
Skills
Project & Operations Management
Project Management, Process Optimization, Logistics Coordination, Scheduling, Administrative Support, Executive Support, Record Keeping, Program Management.
Product & User Experience
Product Management, User Research, User Experience (UX), Product Improvement, Software Adoption, Customer Satisfaction.
Data & Analysis
Research & Analysis, Data Analysis, Insight Generation.
Client & Stakeholder Engagement
Customer Relationship Management (CRM), Client Training, Stakeholder Management, Communication, Community Engagement, Fundraising.
Technical Proficiency
Microsoft Office Suite, SharePoint, Tech Solutions Implementation, Online Admissions Systems.
Soft Skills
Adaptability, Organizational Skills, Multitasking, Problem-Solving, Leadership, Strategic Prioritization.